Terms

Who we are

These terms are between you and Sopycat ("we", "us"). You can reach us at [email protected]. By installing or using Sopycat, you agree to these terms. If you use Sopycat for an organization, you agree to them for that organization too.

The free trial

The trial lasts 14 days from the first time you open Sopycat for a Windows user on a computer, and includes every feature but the Office plan's team features (reading confirmations, training records and regulated-office mode). Manuals saved during the trial carry a small "Made with Sopycat" mark. It needs no account and no card. When it ends, Sopycat becomes read-only until you enter a key, as described below.

What a key lets you do

We sell a license to use Sopycat, not the software itself. A key lets you install and use Sopycat for as long as your plan is active:

• Individual. One person may use the key, on one computer at a time. More exactly, it is active for one Windows sign-in on one computer at a time.
• Office. You can buy it for one person or a whole office, up to 1,000 people. You get one key for your organization, which the people you bought for may use, each on one computer at a time. Office plans include reading confirmations, training records and regulated-office mode.

You may not share an Individual key with other people, let more people use an Office key than you paid for, sell or give a key to someone outside your organization, or use it to run Sopycat for others as a service.

Activation, checks and working offline

• Entering a key activates it on that computer. This needs an internet connection.
• Sopycat checks the key with our store every 3 days. Offline, a key keeps working for 14 days after its last check. After that, Sopycat opens read-only until it can check again.
• Release this computer, in Settings › Plan & License, frees the key so you can use it on another computer. It needs an internet connection. If a computer is lost or broken, write to us and we free the key.
• When a plan ends, when a canceled plan reaches the end of its paid period, or when a plan is refunded, Sopycat becomes read-only. You can still open, read, search, pin, label and file everything. Recording, editing, importing and exporting wait for an active key. Nothing is deleted.

Our store, Lemon Squeezy

Sopycat is sold through Lemon Squeezy, which acts as our reseller and merchant of record. When you buy, you buy from Lemon Squeezy, which takes the payment, charges any sales tax or VAT, and issues invoices and receipts. Lemon Squeezy's buyer terms apply to the purchase, alongside these terms.

Prices, renewal and canceling

• Prices are on our pricing page. Sales tax or VAT is added where it applies and shown at checkout.
• Plans are subscriptions, paid monthly or yearly. They renew automatically at the end of each period, using the payment method you gave, until you cancel.
• If we change a price, we tell you by email before it applies to your next renewal. The new price only applies from that renewal, and you can cancel before it.
• You can cancel any time with Manage your plan in Settings, which opens My Orders at Lemon Squeezy. You are not charged again, and your plan stays active until the end of the period you paid for.

Refunds

You can have a full refund within 30 days of your first payment, no questions asked. Renewals are not refunded, but you can cancel any time before the next renewal and you will not be charged again. Lemon Squeezy, our store, processes refunds. To ask for one, write to [email protected].

Nothing in this section limits any right to a refund you have under the law where you live.

Using Sopycat fairly

Please do not:

• tamper with the trial, the computer's clock, the key check or the license files to get around them
• copy, modify or reverse engineer Sopycat, except where the law allows it and cannot be limited by contract
• remove or change Sopycat's copyright or license notices
• use Sopycat to break the law or anyone else's rights

Your content

Everything you make with Sopycat is yours. It is stored on your computer in ordinary files, and nothing in these terms gives us any rights over it. We do not receive it unless you send it to us.

Recording screens with other people's data

A recording shows whatever is on the screen. Before you record a screen that shows other people's personal data, such as clients, patients or staff, make sure you have permission, and keep the recordings and manuals the way your rules require. Sopycat's blurring and regulated-office mode can help, but you are responsible for how you use them. Sopycat does not make an office compliant with any law by itself, and we do not sign HIPAA business associate agreements.

Other companies' parts and services

Some parts of Sopycat come from others and have their own terms: the Office pack (LibreOffice, from The Document Foundation) and speech to text (the whisper.cpp program and its speech models). Sopycat's installer and updates are delivered through GitHub.

Updates

We release updates to fix problems and improve Sopycat. The app can download and install them for you, or you can check by hand. We may add, change or remove features over time. We will not take away the main things your plan is sold for during a period you have paid for.

No warranty

We work hard to make Sopycat reliable, but it is provided "as is". We do not promise it will be free of errors or suit every purpose. Keep backups of anything important. Some places do not allow these limits, so they may not all apply to you.

Limit on what we are responsible for

As far as the law allows, we are not responsible for indirect or unforeseeable losses, such as lost profits, lost data or business interruption. Our total responsibility for any claim about Sopycat is limited to the amount you paid for Sopycat in the twelve months before the claim. Nothing in these terms limits responsibility that cannot be limited by law.

Ending these terms

You can stop using Sopycat at any time, and cancel your plan as described above. If you break these terms in a serious way, for example by sharing or reselling keys, we may switch off your key after telling you why. Your files stay yours and stay on your computer either way.

Changes to these terms

If we change these terms, we update this page and the date at the top. If a change matters to customers, we tell you by email before it applies. If you do not agree, you can cancel before the change applies to you.

The law that applies

These terms are governed by the laws of the place where Sopycat is registered. This does not take away any protection you have under the laws of the place where you live.

Contact

Sopycat. Write to [email protected].