Privacy policy

Who we are

Sopycat makes the Sopycat app for Windows and runs this website, sopycat.com. In this policy, "we" and "us" mean Sopycat. For anything about your privacy, write to [email protected].

What stays on your computer

Sopycat runs on your computer. Your recordings, voice, manuals, PDFs, records and settings are ordinary files in a folder you choose. We have no copy of them and no way to see them. Recording, finding the steps, writing them, blurring, redaction and every PDF tool all run on your PC. No AI writes your manuals, and nothing is sent to an AI service.

If you put your library folder in OneDrive, Dropbox, Google Drive or on a network drive, that service copies it the way it copies any other folder, under its own terms.

Checking your key

During the free trial, Sopycat sends nothing about you or your key. There is no account to make.

Once you enter a key, Sopycat checks it with Lemon Squeezy, the store that sells Sopycat:

• Activating a key, and each check after that, sends the key and an anonymous ID for this computer, such as "Sopycat PC 7F3A21".
• Checks happen when you enter a key and every 3 days after. Check now and Release this computer send the same.

The ID is made from the Windows installation. It never contains the computer's name or your Windows user name. Lemon Squeezy also sees your IP address. Nothing about your documents is sent.

Offline, a key keeps working for 14 days after the last successful check. After that, Sopycat is read-only until it can check again. Everything still opens, and nothing is deleted.

On your computer, Sopycat keeps the key, the name and email address it was bought with, and when it was last checked. Only the key is stored encrypted, with Windows' own data protection.

Other times the app goes online

Apart from the key check, Sopycat goes online on its own for one thing: checking for a new version. Sopycat's downloads and updates are hosted on GitHub, so GitHub sees your IP address when the app checks or downloads. You can turn automatic update checks off in Settings.

Everything else happens only when you start it:

• Optional downloads. When you press Download, speech to text comes as the whisper.cpp program from GitHub and a speech model from Hugging Face, and the Office pack (LibreOffice) comes from The Document Foundation. Each of them sees your IP address.
• Links. Opening a link in a manual or in the app visits that web page.
• Problem reports. Nothing is sent automatically when something goes wrong. Save a report, and Save and email, make a file on your PC with the app and Windows versions, your settings with keys hidden, and the end of the log. Save and email also opens an email to us; we only receive the report if you attach it and send it.

Nothing else is sent. The app has no analytics or telemetry.

Buying Sopycat

Lemon Squeezy is the merchant of record for Sopycat. It runs the store at store.sopycat.com, takes the payment, charges sales tax or VAT, and sends invoices and receipts. At checkout it collects your name, email address, billing address or country, a tax ID if you give one, and your payment details. Your card details are handled by Lemon Squeezy and its payment partners. We never see your full card number.

Lemon Squeezy shares with us what we need to support you: your name, email address, what you bought and when, your key and its status. Lemon Squeezy's use of your data is covered by its privacy policy. The store is Lemon Squeezy's site and may set its own cookies.

This website

sopycat.com uses Google Analytics to count visits and see which pages help people. When a page opens, it loads Google's analytics script. Until you press Allow on the question at the bottom of the page, no analytics cookie is set and Google receives only a cookie-free signal that a page was viewed. If you allow it, Google Analytics sets its cookies to tell one visit from the next. Advertising features are always off: nothing is used for ads, ad personalisation or Google signals. Your choice is kept in your browser, and you can change it at any time with Cookie settings at the bottom of every page. Google's use of this data is covered by its privacy policy.

The site serves its own fonts and pictures. Apart from Google Analytics, visiting a page does not contact any other company.

The site is hosted by Bluehost, behind Cloudflare. Like any web server, they keep standard server logs, such as your IP address, the pages requested and the time, for security and to keep the site running. These logs are kept for a limited time and are not used to build a profile of you.

When you write to us

If you email [email protected], for support, about buying, or to hear when the Mac version is ready, we use your email address and what you wrote to answer you, and for nothing else. We keep it as long as we need to help you. We do not add you to a mailing list or share it with anyone.

What we never do

We do not sell or rent personal data, and we do not use it for advertising.

Your rights

You can ask us what personal data we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] from the email address you use with us. We may need to keep some purchase records where the law requires it. For data Lemon Squeezy holds as the merchant of record, you can also contact Lemon Squeezy directly.

Everything the app makes is already on your computer, so you can see, change or delete it yourself at any time.

Children

Sopycat and this website are made for work and are not directed at children under 16. We do not knowingly collect personal data from them.

Changes to this policy

If we change this policy, we update it on this page and change the date at the top. If a change affects how we use personal data we already hold, we tell customers by email before it applies.

Contact

Sopycat. Write to [email protected].